Returns & Exchanges

At Mocka, we want you to love your new furniture and decor, which is why we offer a 30-day change-of-mind return policy on most of our products. If your selection isn't the perfect fit for your home, simply follow our streamlined process to initiate an exchange or refund.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original packaging, unassembled, and within the 30-day return window from the date of delivery.

• 2.
  Submit a Request

  Contact our customer support team via the online portal with your order number and photos of the item in its original box.

• 3.
  Prepare for Collection

  Once approved, securely seal your package; we will provide a return shipping label or arrange a courier pickup for larger furniture pieces.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund or store credit will be processed within 5-7 business days.